Privacy Policy

STOLE AND YARN collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products/gift certificates, or sign up for email notifications. Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

We will collect anonymous traffic information from you when you visit our site/applications (apps). We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof. Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser. The sites/applications contain links to other Web sites/applications. We are not responsible for the privacy practices of such Websites/applications which we do not own, manage or control.

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

We use your personal information to:
Help us provide personalized features
Tailor our sites, applications to your interest
To get in touch with you when necessary
To provide the services requested by you
To preserve social history as governed by existing law or policy
We use contact information internally to:
Direct our efforts for product improvement
Contact you as a survey respondent
Notify you if you win any contest; and
Send you promotional materials from our contest sponsors or advertisers
Generally, we use anonymous traffic information to:
Remind us of who you are in order to deliver to you a better and more personalized service from product offering, advertising and editorial perspectives;
Recognize your access privileges to our Websites, mobile sites and/ or Applications
Track your entries in some of our promotions, sweepstakes and contests to indicate a player’s progress through the promotion and to track entries, submissions, and status in prize drawings
Make sure that you don’t see the same ad repeatedly
Help diagnose problems with our server
Administer our websites/applications, track your session so that we can understand better how people use our sites/apps/ interfaces

We employ procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. STOLE AND YARN may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% complete. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. STOLE AND YARN is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

We may share the information that we collect about you, including your personal information, as follows:
Information disclosed to protect us and others
We may disclose your personal information to prevent an emergency, protect or enforce our rights, enforce our Terms of Use and/or to protect the safety of users of our Website and our Services or protect or enforce the rights of a third party, or as required by law.
Information disclosed to third party service providers and business partners
We may contract with various third parties for the provision and maintenance of the Website, Services and our business operations, and STOLE AND YARN may need to share your personal information and data generated by cookies and aggregate information (collectively, “information”) with these vendors and service agencies. For example, we may provide your information to a credit card processing company to process your payment. The vendors and service agencies will not receive any right to use your personal information beyond what is necessary to perform its obligations to provide the Services to you. If you complete a survey, we also may share your information with the survey provider; if we offer a survey in conjunction with another entity, we also will disclose the results to that entity.
Disclosure to non-affiliated third parties in furtherance of your request
Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, but will not include your last name. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website where they will have access to your first name and the first letter of your last name, as would any other service provider on our Website interested in bidding on your request.
Information disclosed to law enforcement or government officials
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
In the event of a change of control or bankruptcy
In the event that STOLE AND YARN undergoes a change in control, including, without limitation, a merger or sale of all or substantially all of STOLE AND YARN’s assets to which this Website relates or other corporate reorganization in which STOLE AND YARN’s participates, and is thus merged with or acquired by a third party entity (a “Successor”), STOLE AND YARN hereby reserves the right to transfer the information we have collected from the users of the Website and/or Services to such Successor.
In addition, in the event of STOLE AND YARN’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application or laws or equitable principles affecting creditors’ rights generally, STOLE AND YARN may not be able to control how your information is transferred, used, or treated and reserves the right to transfer the information we have collected from the users of the Website and/or Services to non-affiliated third parties in such event.

You may choose to restrict the collection or use of your personal information in the following ways:
You can review, correct and delete your personal information by logging into the Website. You must promptly update your personal information if it changes or is inaccurate. Typically, we will not manually alter your personal information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible, based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Website, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that STOLE AND YARN shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Website.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. STOLE AND YARN reserves the right to send you certain service related communication, considered to be a part of your STOLE AND YARN account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes

It is quick and easy to update your account information. Simply log in at My Account and proceed to ‘Account Information’. Please note that we do not store your credit/debit card information in your personal profile.
PRIVACY POLICY UPDATES
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. STOLE AND YARN MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING THIS DOCUMENT. STOLE AND YARN WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. STOLE AND YARN ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE OF THIS WEBSITE AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.